15-21 January
2024
We hope that the following questions and answers will be helpful
The TIFF Shuttle, offered by Din Taxi, runs for free between Hålogaland Teater (HT) and the city centre before and after every HT screening. The Shuttle stops are at Fokus Kino/Kulturhuset (Grønnegata), Driv og Hålogaland Teater.
There will be no digital film screenings during TIFF 2023. The films will be screened at different venues in Tromsø.
TIFF has removed the festival pass and you only need tickets for the screenings and other events.
When you are logged into My Festival and have marked films as favorites (heart in the upper right cornder), they appear on your My Festival page. If you click and enter the films' description you can find a list of screening times. Choose the screening time you would like to watch by clicking the star. This will make the screening appear with a yellow star also in the calendar, which you can find here. You can also go directly to the calendar and mark the screening there.
All the screenings will be visible in the calendar, not only the ones you have marked with a star, but you will be able to find the selected screenings by looking for the yellow star.
You can find the festival program here. You can choose if you want to explore the different program sections or find films based on title, A-Z.
The printed version of the catalogue can be bought at Aurora Fokus Cinema or in our online store. The pocket program is available at Aurora Fokus Cinema and the Support Lounge at Kulturhuset.
If you prefer a digital format the catalogue is available as a free PDF file in our digital archive.
The ticket sale has started.
All tickets are digital and you buy them either through tiff.no (you will find the ticket link in the film descriptions or in the calendar) or at ticketco.no.
Unfortunately we do not refund tickets, gift cards, ticket cards or accreditation.
Double check that you have selected the correct ticket card category (ex. if your ticket card is an Early bird ticket card with 12 tickets, select the Earlybird 12 category).
You can also check if your reference code is correct. All reference codes contains only lower case letters.
Do you have enough tickets left? Check your balance on the main page of Tickeco.events. Look for the "Check click card balance" in one of the boxes on the right hand side.
If you have accreditation you should have received an email with information, but if you have not, please contact info@tiff.no. The ticket sales for those with accreditation begins at 08:00 on the day before the film you want to watch is being screened.
Download the TicketCo Wallet-app on your phone or tablet. Follow the instructions in the app.
There is a separate ticket category for carer, which you can choose when you buy tickets on our platforms. Carers need to show a carer certificate when tickets are checked at the entrance.
There are no seat reservations at this year's festival. During the pandemic, we operated with numbered seats because of restrictions, this year we hope to fill up the halls and therefore do not have numbered seats at any of our venues.
All screenings has a general limit of 15 years for participation at the festival unless otherwise stated.
Mon January 9th: 08:30 – 18:00
Tue-Sun January 10th– 15th: 11:00 – 18:00
Mon-Sun January 16th – 22nd: 08:30 – 22:00
N.B. If you wish to contact us outside of the opening hours, please send an email to info@tiff.no.