13-19 January
2025
We hope that the following questions and answers will be helpful
Unfortunately, there won’t be a shuttle this year. If you wish to go to Alfheim and are unable to walk, you can take a taxi or a public bus. Route 40 stops at Alfheim, with a travel time of about 15 minutes from Bankgata.
Start by checking your email's spam folder. If you don't find them there, download and open the TicketCo Wallet app on your smartphone or tablet:
If you still can't find your tickets or don't receive them during the day, please contact us at +47 777 53 090 or info@tiff.no. We’ll be happy to assist you and follow up on your order.
Yes, there will be a small selection of digital screenings! Read more about them here.
TIFF has removed the festival wristband, so you only need tickets for the screenings.
When logged into My Festival, browse the program and add films as favorites (mark them with a heart). They will then appear on your My Festival page. You can view the film descriptions, check screening times, and mark the screenings you want to see with a star. These will be highlighted with a yellow star in the general calendar.
You can also mark screenings directly in the calendar.
Note: The calendar will display all screenings, but your selected ones will be marked with a yellow star.
The festival program is available online here. You can explore different program sections or search for films by title.
We will also have a small Pocket Program for free at Aurora Kino and at the Info Lounge at Kulturhuset.
The program catalog can be bought at Aurora Kino in the kiosk now, in our online store and at the info lounge at Kulturhuset (from week 2).
The festival catalog is also available as a free PDF file in our catalog archive.
Ticket sales begin on January 6th at 8:00.
You can buy tickets at tiff.no (links for ticket purchase are included in film descriptions and the calendar) or ticketco.no.
If you encounter difficulties in booking tickets on your own device, you can seek assistance and/or purchase tickets physically at the Info Lounge at Kulturhuset.
Unfortunately, we do not refund purchased tickets, gift cards, clip cards, or accreditations.
Double check that you have selected the correct Ticket Card category (ex. if your Ticket Card is an Early bird ticket card with 12 tickets, select the Earlybird 12 category).
You can also check if your reference code is correct. All reference codes contain only lowercase letters.
Note: Ignore the “promo code” fields. Enter the reference code later in the process, after entering your contact information, in the “Click Card ID” field. Make sure to check the “apply Click Card” box. If purchasing multiple tickets at once, enter the reference code in all “Ticket Card ID” fields.
Do you have enough tickets left? Check your balance on the main page of Tickeco.events.
Look for the "Check click card balance" in one of the boxes on the right-hand side.
If you have accreditation, you should have received an email with all the necessary information, but if you have not, please contact info@tiff.no. The ticket sales for those with accreditation begin at 08:00 on the day before the film you want to watch is being screened.
For the best overview of your purchased tickets, download the TicketCo-Wallet app on your mobile device or tablet. Follow the instructions in the app.
Make sure to enter the correct email address used during the purchase in the “profile” section of the side menu.
There’s a specific category for companions, which you can select when purchasing tickets on our website. Companions need to show a companion certificate when tickets are checked at the entrance.
At sold out screenings you may be able to get a Rush Ticket at the screenings venue just before the screening starts. Unused tickets for film screenings are sold as Rush Tickets at the venues just before the screening starts.
N.B. If you have bought a ticket and arrive too late for the screening, your seat might be sold as a rush tickets.
TIFF does not offer seat reservations. Rush tickets can therefore be purchased for all sold-out screenings. Read more about Rush tickets here.
The age limit for all regular TIFF screenings is 15 years unless otherwise specified.
Tickets for TIFF UNG screenings can be purchased the same way as regular tickets. There are three screenings in the program, and individual tickets cost 50 NOK. TIFF UNG is exclusively for those aged 15–19.
Read more about TIFF UNG here.
Note: If you wish to contact us outside opening hours, please send an email to info@tiff.no.